Privacy Policy

Last updated: October 2026

Pendigital Ltd, trading as Club Roy (“we”, “us” or “our”), is committed to protecting your privacy. This policy explains how we collect, use and protect personal information when you visit Roy the Zebra, including our membership area at /club-roy/.

This policy should be read alongside our Terms and Conditions.

1. Who We Are

Pendigital Ltd, trading as Club Roy, is responsible for the personal information we process in connection with our website and services.

For questions about this policy or how we handle your information, please contact us at tim@roythezebra.com.

2. Information We Collect

Depending on how you use our website and services, we may collect:

  • Account information: Your email address and membership details when you register for Club Roy.
  • Payment information: Stripe processes payment card details, which may include the cardholder’s name and card information. We may access payment-related information, such as transaction records and subscription status, to manage memberships. We do not store full payment card details ourselves.
  • Communications: Information you provide when contacting us for support or making an enquiry.
  • Technical information: Information such as your IP address, browser type and device details, where collected.
  • Website usage information: Information collected through cookies and similar technologies, subject to your preferences and applicable law.

3. How We Use Your Information

We use personal information to:

  • Provide and manage Club Roy memberships and account access.
  • Process subscriptions and payments.
  • Provide access to members’ games, stories, printables and other resources.
  • Respond to enquiries and provide customer support.
  • Maintain, secure and improve our website and services.
  • Send essential account, payment and service-related messages.
  • Send marketing communications where permitted by law and, where required, with your consent.
  • Meet our legal, accounting and regulatory obligations.

We process personal information where necessary to fulfil a contract, comply with legal obligations, pursue legitimate interests or obtain consent, as appropriate to the purpose.

4. Memberships and Third-Party Services

Our Club Roy membership area at /club-roy/ uses Outseta to manage membership accounts, authentication and subscriptions. Stripe processes payments.

Outseta processes information needed to manage membership accounts, including email addresses. Stripe collects and processes payment details, which may include the cardholder’s name and card information. We may receive payment-related information through Stripe to manage subscriptions and transactions.

We may also use website hosting providers, email services and other technical suppliers to